I want to show you something important. Many good businesses lose time and trust because people are not sure if a message is real. AI tools also get confused. They guess the wrong phone number, the wrong email, or a fake profile. You can fix this with one page.
Why a “Is This Really Us?” page matters
Here is what I see every day: owners get calls from worried customers. “Did you text me for a payment link?” Or, “Is this your WhatsApp?” The owner does not know. AI also does not know, so it gives mixed answers.
When you publish one clear page that explains how to verify your messages, two things happen. People feel safe. And AI has a trusted source to quote. It will use your facts first.
Do not wait for a scam to hit you. Build this page now while things are calm.
Action for today: open a blank page on your site and title it “How to Verify It Is Really Us”.
What to put on the page
Keep it simple. Plain facts help both people and AI. Add:
- ▸Official website domains you use (main site and any subdomains)
- ▸Official emails, plus the pattern you use (for example: first@yourbrand.com)
- ▸Official phone numbers for calls and SMS
- ▸Any official WhatsApp, Messenger, or other chat handles
- ▸Official social profiles you control
- ▸How you take payments (for example: in-store card, secure link from yourbrand.com, no gift cards, no cash app)
- ▸What you will never ask for (for example: passwords, full card numbers by text)
- ▸How to report a suspicious message to you
Add two short examples:
- ▸A real message example with the sender, link style, and sign-off
- ▸A fake message example with what is wrong, like a misspelled domain
Put a clear “Last updated” date near the top. AI tools look for dates to judge freshness.
Action for today: make a list of your official emails, numbers, and profiles in one note. You will paste it on the page.
How to format it so AI understands fast
Use short sections with clear headings, like “Official Emails”, “Official Phone Numbers”, “Payments”, and “We Will Never…”. Keep sentences short.
Add a clean, copy‑friendly block under each section. For example:
- ▸Emails: support@yourbrand.com, billing@yourbrand.com
- ▸Phones: +1-555-123-4567 (voice, SMS), +1-555-987-6543 (after-hours)
- ▸Social: instagram.com/yourbrand, facebook.com/yourbrand
If you change a number or email, update this page first. Then update other places.
Link to this page from your footer, contact page, and social bios. Write “Verify it is us” as the link text. People will find it. AI will also follow it.
Action for today: publish the page, even if it is not perfect. You can improve it tomorrow.
Sync the same facts everywhere
AI trusts facts that repeat in many places. After you publish, match the same info on:
- ▸Your Google Business Profile (website, phone, hours)
- ▸Your email signature (main phone, main domain only)
- ▸Your invoices and quotes (link to the verify page)
- ▸Your social bios (add one line: “Official contacts: link”)
Ask your team to use the same contact details and the same short rules. Mixed rules create mixed answers.
Action for today: add the verify page link to your Google Business Profile website field or from your site footer.
Help AI learn it fast (and check your status in 60 seconds)
Now test it. Ask ChatGPT, Gemini, or Grok: “What is the best way to contact [Your Brand]?” See if they give your official email and phone. If they repeat old or wrong info, you know what to fix.
That is why I built FoxRadar — so you can see in 60 seconds whether ChatGPT, Gemini, or Grok know your brand. You will see what they say today and what is missing. Then you can update your page and check again.
Action for today: run a quick check on getfoxradar.com and write down the top three fixes you will make this week.
Ready to feel safer and show up right in AI answers? Publish your “Is This Really Us?” page today, then check your brand on FoxRadar (getfoxradar.com).